OMNICHANNEL FIELD FORCE
THE PERFECT TEAM TO ENSURE THE AVAILABILITY AND VISIBILITY OF YOUR PRODUCT ON ALL TOUCH POINTS, BOTH PHYSICAL AND DIGITAL.
Dedicated resources who work on behalf of the customer and establish a long-term relationship with the store to ensure product availability, implement commercial and promotional programmes, and ensure the flow of information between brand and retailers.
Product experts, active on social and digital channels, engage with consumers to guide and support their purchasing decisions. The Digital Expert has an active voice and is ready to respond accurately to trade market and consumers, analysing online consumers’ opinions, trends, and expected behaviours.
A dedicated team capable of representing the brand within the store. Their task is to liaise with the store staff, transfer key product features and sales arguments, promotional programmes and maximise product visibility.
Dedicated and specialised trainers who, thanks to the training they receive from our Academy, effectively convey:
– technical information on products and services, with a particular focus on sale matters and key features;
– sales and marketing skills such as insights into buying behaviour, techniques on approaching the shopper and how to direct their preferences towards the customer’s products and services.
YOUR GOALS; OUR EXPERIENCES
A project manager coordinates the various activities and plays the role of a single interface to the client company.
We identify the optimal execution solution and take care of every detail to maximise conversion and ROI.
Proprietary tools allow the structured collection of qualitative and quantitative data, transforming them into immediate dashboards to guide the client in strategic Go to Market choices.